PRIVACY POLICY

1. General provisions

1.1. This privacy policy explains how Ltd. TAVAS ROTAS OFFLINE, reg. no. 40203563908, Liela iela 13, Talsi, Latvia, LV-3201 (hereinafter - Manager) collects, processes and stores personal data obtained from the website www.tavasrotas.com users and customers.

1.2. Personal data is any information about an identified or identifiable natural person. Data processing is any activity with personal data - acquisition, storage, use, correction, deletion, etc.

1.3. The controller processes personal data in accordance with the applicable laws and regulations, including the General Data Protection Regulation (GDPR).

2. Acquisition and processing of personal data

2.1. We collect personal data when:

  • Visit and use our online store

  • Make a purchase

  • Contact us by email

2.2. By using our website, you agree to the data processing described in this policy.

2.3. The customer is responsible for the accuracy of the submitted data. Submitting false information is considered a policy violation.

2.4. Responsibility for losses caused by false data rests with the data submitter.

3. What data do we process?

3.1. We may process the following personal data:

  • Name, surname

  • Email and phone

  • Delivery address

  • Order information

  • Other data that you specify when placing an order or contacting us

3.2. The manager has the right to check the correctness of the submitted data in public registers.

4. Basis of data processing (according to GDPR)

  • The fact of your consent (Art. 6.1.a)

  • Execution or preparation of the contract (Art. 6.1.b)

  • Fulfillment of a legal obligation (Art. 6.1.c)

  • Our legitimate interests (Art. 6.1.f)

5. Duration of data storage

We only store data for as long as:

  • They are necessary for order processing or communication

  • It is determined by accounting or other regulatory acts

  • Your consent is valid

When the data storage basis ends, the data does securely deleted or anonymized.

6. Transfer of data to third parties

We can transfer your data:

  • For courier and payment processing companies (eg Omniva, Stripe, Paypal)

  • To state institutions, if required by law

All cooperation partners undertake to protect personal data.

7. Rights of the data subject

You have the right to:

  • Request information about what data is being processed

  • Correct inaccurate data

  • Restrict data processing in certain cases

  • Object to processing if it has no legal basis

  • Delete your data (“right to be forgotten”)

  • Withdraw consent

  • Contact the Data State Inspectorate

You can send your request to: info@tavasrotas.com

8. Cookies

Our website uses cookies to:

  • Ensure page functionality

  • Aggregated statistics (Google Analytics)

  • Show custom ads (Facebook, Instagram, etc.)

You can refuse cookies by using the "private mode" of your browser or by changing the settings.

9. Purposes of data processing

We process personal data to:

  • Identify customers

  • Fulfillment of the order would be ensured

  • Delivery would be made

  • Provide customer support

  • Maintain and improve the functionality of the website

  • Fulfill legal obligations (e.g. in accounting)

10. Final Provisions

This privacy policy prepared in accordance with European Union General Data Protection Regulation (GDPR) and Latvian laws.
We reserve the right to this policy subject to change without prior notice. Changes become effective when they are published on the website www.tavasrotas.com.