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Frequently Asked Questions

Are your jewelry pieces hypoallergenic?

Yes, all our jewelry pieces are hypoallergenic and made from skin-friendly materials.

Are your jewelry pieces water-resistant?

Yes, our jewelry is water-resistant and suitable for everyday wear.

What is your return policy?

We offer returns within 14 days of receiving your order. The item must be unused and in its original packaging.

How long does delivery take?

Standard delivery takes 3–7 business days within Latvia and 5–10 business days for international shipments.

Do you ship internationally?

Yes, we offer international shipping. Shipping is free for orders over €100, and for orders under this amount, the shipping cost will depend on the chosen shipping method and destination.

How can I contact customer support?

You can reach our customer support by emailing info@tavasrotas.com.